Aivo is a company that develops artificial intelligence solutions with the aim of transforming the way companies and customers interact.AgentBot is Aivo’s core product. It is an automated omnichannel customer service platform that uses artificial intelligence to automatically interact with customers across all channels. It helps companies toimprove customer experience by learning from users. Aivo AgentBot has a broad customer base that includes Sony, AIG, Visa, GM, LG, Telefónica, among others.Today, Aivo is the leader in Latin American virtual assistants and present in 70 countries. Last year it handled over 200 million interactions.

Support Services

Software

AI/ML

Messaging & Communication

Aivo

Aivo's headquarters in Córdoba, Argentina

Diego Bonorino

Luis Fernando M.

Eric Landesman

Florencia Scarafía

Leonardo Gabriel Di Matteo

Mayra Bettiana Alvarado

Matias Gaffoglio

Karina Acosta

Pablo Lozano

Julio Incarbone

Rubén Díaz

Federico Toledo

Delfina Moser

Marcos Emanuel Solano

Ezequiel Oliva

Sebastián Tessitore

Luis Vieyra

Marianela Antonia Molinos Cifuentes

Pamela Yanel Pannunzio

Gabriela M. Scarcella

Milko Bikic

Mario Castellanos

Erika Suárez

Diana Valderrama

The Customer Success team at Aivo focuses on ensuring that clients maximize the value of the Aivo AgentBot platform. Their responsibilities include onboarding new customers, providing tailored training, and offering continuous support to enhance customer satisfaction and retention. The team works closely with clients to understand their unique needs and facilitate seamless integration, while proactively addressing any challenges to ensure a smooth and productive experience with Aivo's AI solutions.

Customer Success

The Development Team at Aivo is responsible for designing, building, and maintaining the company's artificial intelligence solutions, particularly the AgentBot platform. This includes backend development, front-end development, system integrations, and continuous innovation to enhance the user experience across multiple channels. The team ensures the AgentBot platform can efficiently handle millions of customer interactions, providing robust support to clients like Sony, AIG, Visa, and many others.

Development Team

The Sales Team at Aivo is responsible for driving the company's revenue by identifying and nurturing business opportunities for their AI-driven customer service solutions like AgentBot. This team engages with potential clients, demonstrates the value of Aivo's products, and secures sales agreements. They also maintain and manage relationships with key accounts to ensure ongoing customer satisfaction and retention while pursuing new enterprise partnerships globally.

Sales Team

The Head Positions team at Aivo comprises the leaders overseeing critical operational areas. Their responsibilities include ensuring the platform's security (Head of Security), managing online presence and strategy (Head of Online), navigating legal matters (Head of Legal Affairs), facilitating new customer onboarding (Head of Customer Onboarding), driving global presales and engineering efforts (Head of Global Presales & Engineering), and delivering professional services to clients (Head of Professional Services). Collectively, they work to enhance and support Aivo's AI-driven customer interaction solutions.

Head Positions

The Product Team at Aivo is responsible for the end-to-end lifecycle management of AgentBot, the company's flagship AI-driven customer service platform. This includes researching market needs, conceptualizing and designing user-centric features, coordinating development, and launching enhancements. The team works collaboratively to ensure the product remains innovative and effective, catering to the diverse needs of a global customer base while aiming to improve user experience and customer satisfaction.

Product Team

The Leadership Team at Aivo oversees the strategic direction and overall management of the company, ensuring alignment with its mission of transforming customer interactions through AI solutions. This team includes key members such as the CTO, Chief Operations Officer, Principal Software Engineer, and Chief Revenue Officer, who collaborate to drive product innovation, operational efficiency, revenue growth, and market expansion.

Leadership Team

Aivo

Org chart

Teams

Customer Success

Development Team

Sales Team

Head Positions

Product Team

Leadership Team

Offices

Aivo

Org chart

Teams

Customer Success

Development Team

Sales Team

Head Positions

Product Team

Leadership Team

Offices

Related companies