Aivo is a company that develops artificial intelligence solutions with the aim of transforming the way companies and customers interact.AgentBot is Aivo’s core product. It is an automated omnichannel customer service platform that uses artificial intelligence to automatically interact with customers across all channels. It helps companies toimprove customer experience by learning from users. Aivo AgentBot has a broad customer base that includes Sony, AIG, Visa, GM, LG, Telefónica, among others.Today, Aivo is the leader in Latin American virtual assistants and present in 70 countries. Last year it handled over 200 million interactions.

AI/ML

Messaging & Communication

Software

Support Services

Aivo

The Ciudad de México office focuses on driving business growth, managing key accounts, and ensuring customer satisfaction.

Ciudad de México

The Ciudad de Buenos Aires office focuses on content analysis and strategic communication for regional initiatives.

Ciudad de Buenos Aires

Aivo's headquarters in Córdoba, Argentina

This department focuses on the integration of development and operations to enhance collaboration and efficiency in software delivery.

DevOps Operations

The Customer Success team at Aivo focuses on ensuring that clients maximize the value of the Aivo AgentBot platform. Their responsibilities include onboarding new customers, providing tailored training, and offering continuous support to enhance customer satisfaction and retention. The team works closely with clients to understand their unique needs and facilitate seamless integration, while proactively addressing any challenges to ensure a smooth and productive experience with Aivo's AI solutions.

Customer Success

The Development Team at Aivo is responsible for designing, building, and maintaining the company's artificial intelligence solutions, particularly the AgentBot platform. This includes backend development, front-end development, system integrations, and continuous innovation to enhance the user experience across multiple channels. The team ensures the AgentBot platform can efficiently handle millions of customer interactions, providing robust support to clients like Sony, AIG, Visa, and many others.

Development Team

The Sales Team at Aivo is responsible for driving the company's revenue by identifying and nurturing business opportunities for their AI-driven customer service solutions like AgentBot. This team engages with potential clients, demonstrates the value of Aivo's products, and secures sales agreements. They also maintain and manage relationships with key accounts to ensure ongoing customer satisfaction and retention while pursuing new enterprise partnerships globally.

Sales Team

This department focuses on analyzing business data and ensuring the quality and accuracy of analytical outputs.

Analytics and Quality Assurance

This department focuses on the creation, analysis, and optimization of content to enhance engagement and inform strategy.

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Other teams

Customer Success

Development Team

Sales Team

Analytics and Quality Assurance

Content Management