Kenny Zhang

Kenny Zhang is a seasoned professional with extensive experience in the automotive sector, currently serving as Vice President of Overseas Aftersales at AIWAYS since September 2016. In this role, responsibilities include developing overseas service network strategies, managing service partner relationships, and ensuring compliance with European Union directives in the aftersales sphere. Prior roles include Vice President of Customer Service at Volvo Car Distribution (Shanghai), where achievements focused on enhancing customer satisfaction and dealer profitability, and various leadership positions at General Motors in China, where contributions spanned sales strategies, aftersales operations, and customer service improvements. Kenny Zhang possesses a Master's and Bachelor's degree in Internal Combustion Engine from Jilin University, underpinning a career dedicated to operational excellence and innovation in aftersales and service management.