Usha Patel

Usha Patel is a seasoned professional with diverse experience in customer service and operations management. Currently serving as the New Business Team Leader and Contributions Administrator at AJ Bell since August 2022, Usha previously held roles at Fluent Money Ltd and North Northamptonshire Council, where responsibilities included mortgage coordination and customer service advising. Usha also has experience as a Contact Tracer during the COVID-19 pandemic and has held various positions at Personalised Gifts Shop that involved operations and customer support management. Usha's career began at Enterprise Holdings as an IT Business Analyst, demonstrating a strong background in business computing following a Bachelor's Degree from Brunel University London.