Chantal Frauenfelder

With more than 3 decades of experience with the Point of Sale (POS) scene, AKAM is certainly not wet behind the ears. Once the ‘challenger’ within this immense competitive market and now a trustworthy and successful organisation. The idea was simple, we wanted to change the market with genuine personal involvement, innovative solutions and extensive professional knowledge. Through this way of thinking we have been able to establish a network of partners with manufacturers, resellers and the end users. This ‘challenger’ mentality is to this day still our motivation. That is why we decided, after years of intensive collaboration with Firich Enterprice Corporation (FEC), that it was time to take the next step as a 'challenger'​. In 2017, this resulted in the acquisition of AKAM by FEC, a very successful listed POS manufacturer, which has specialized in the development and production of distinctive POS solutions since the last century. This acquisition has made it possible to guarantee continuity, availability and new developments in the coming years. The acquisition also offers a shorter channel with the manufacturer and the means to facilitate the market faster and better. In recent years, we have been able to expand our range considerably. POS terminals divided into 4 categories; The All-In-One POS terminals; the Panel Pos terminals; The Box POS terminals and of course the Mobile POS terminals. Associated POS peripherals such as ticket printers, label printers, barcode scanners, cash drawers and custom displays. However, our range goes beyond POS with our specialization for monitors in different sizes and Auto-ID solutions. The AKAM team offers a dedicated internal and external service and sales department, a central warehouse and its own technical department. This way we can offer our partners support to its finest details. From technical questions and installations to solving technical problems and more.