Steven Palfreyman

Steven Palfreyman is a skilled Cloud Support Specialist at Akamai Technologies, with a strong focus on delivering exceptional customer support for a variety of cloud computing services. Previous experience includes winning a Hackathon at Pathlight, where collaboration and project management were key. As an IT Security Analyst at Western Governors University, Steven automated network documentation and implemented best security practices across multiple technologies. A long tenure at Salt Lake Community College involved mentoring network engineers, managing infrastructure improvements, and participating in disaster recovery initiatives. Steven holds a Bachelor's degree in Information Technology - Security from Western Governors University and has pursued additional certifications in Salesforce and Frontend Development.