Sylvain FOURNEST has extensive experience in technical services and client support, currently serving as Responsable du Service Hébergement / Cloud at AKANEA since May 2013, where responsibilities include coordinating relationships with hosting partners. Previous roles at AKANEA include Directeur des Services Techniques Clients, overseeing hosting management, deployment, and technical support, as well as Manager Support Client, leading a team of 11. Prior to AKANEA, Sylvain FOURNEST held positions at Sage ATL, including Manager Help Desk and Technicien Conseil Niveau 2. Educational qualifications include a Master 2 from emlyon business school, an ITIL V3 FOUNDATION certification from EGILIA, a BTS in Accounting and Business Management, and a Baccalauréat Technologique in Accounting.
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