David Herman

David Herman has over six years of experience in technical support and network operations, currently serving as a NOC Technician at Akimeka, LLC since January 2017. In this role, David has designed and implemented PowerShell and Python projects that significantly reduced the manual workload for technicians. Prior to this position, David worked as a Help Desk Specialist at both Akimeka and Adecco Group, where consistent recognition from management highlighted David's effectiveness in providing Level 1 support for users worldwide. David's technical skills encompass troubleshooting complex software integrations, managing internal ticketing systems, and offering remote support through various platforms. David holds a Bachelor's degree in Digital Media Production from The Art Institutes, obtained between 2001 and 2004.