Lisa Dunn

Customer Success Manager at AkitaBox

Lisa Dunn has over 20 years of professional experience in a variety of roles. From 2000-2004, they were a Practice Management Consultant at ExecTech Management Consulting, where they performed hands-on analysis of operations and developed a strategic methodology for clients to advance toward organizational goals. From 2004-2007, they were the Vice President of Administration at Fortis Software, where they focused on attracting top-level programmers, creating and implementing strategic plans, and establishing company policies. In 2007, they rejoined Ulan Nutritional Systems, Inc. as a Senior Business Consultant, where their primary role consisted of overseeing the delivery of other consultants as well as delivery to their own clients through the creation of tailor-made strategic plans and programs. From 2013-2017, they worked as an Independent Business Consultant, where they increased efficiency and productivity for 5 key clients in 2014 through conducting on-site implementation consulting. From 2020-2022, they were a Customer Success Manager at CloudChomp, Inc., where they developed a partner training program consisting of five training sessions that made up the successful C3 program. Currently, they are a Customer Success Manager at AkitaBox, where their focus is on maximizing customer adoption and value, leading to high customer satisfaction scores, strong renewal rates, and expansion.

Lisa Dunn obtained a Master of Business Administration - MBA in Business Administration, Management and Operations from HCA, Int'l between 1999 and 2004.

Links

Previous companies

CloudChomp logo

Timeline

  • Customer Success Manager

    February, 2022 - present

View in org chart