Akixi
Umar Hussain is a Business Development Manager at Akixi, a position held since October 2024, with prior experience as a Customer Account Manager at Spitfire Network Services Ltd from September 2021 to October 2024. Umar's early career includes roles at Sainsbury's as a General Assistant and Trading Assistant, as well as customer service experience at Mickleover Court Hotel and a position as a Tennis Coach at Derbyshire Tennis Centre. Educational credentials include a Bachelor of Science degree in Computer Science from Keele University (2018-2021) and A-Levels in Mathematics, Biology, and Chemistry from Derby Grammar School (2016-2018).
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Akixi
We provide real-time CX (Customer Experience) insights that enhance Service Providers value-added portfoltio, helping them drive revenue growth in the cloud communications market. Our solutions include Business Insights, Call Center Reporting, and CRM Integration. Integrated with leading platforms like Microsoft Teams and Cisco Webex Calling, Akixi helps Service Providers to increase revenue, build deeper customer relationships and win more customers by enabling impactful CX insights. With trusted partnerships in over 600 of the world’s leading telecoms and IT providers, we have deployed our solutions to over 10,000 customer sites, across multiple sectors, worldwide. Akixi is a Cisco Solution Partner. For more information or to get in touch, please visit us at www.akixi.com Watch our videos here: https://www.youtube.com/akixi