Melissa Gilpin is a seasoned marketing and communications manager currently leading a team at akt since March 2022, focusing on campaigns and strategies to support LGBTQ+ young people. Previously, Melissa worked at Accenture from January 2015 to March 2022, holding multiple roles, including Customer Insights and Growth Consultant, where strategic innovation workshops and customer experience design were key responsibilities. Earlier experience includes positions at Mother Tongue Writers, AMV BBDO, and various roles in customer service and education. Educational qualifications include a BA in Spanish and Italian from the University of Leeds, along with additional language studies in Italy and Spain.
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