Ottilia Stridh

Ottilia Stridh is a seasoned CRM and marketing professional with extensive experience in customer relationship management, loyalty programs, and digital marketing. Currently serving as the CRM & Loyalty Manager at AKT London since January 2023, Ottilia has previously held the position of CRM Lead at Dr. Martens plc, where focus areas included channel optimization and customer journey refinement. A background in sales management is highlighted by roles as Senior Sales Manager and Assistant Store Manager, demonstrating a consistent ability to drive performance and revenue growth. With a Bachelor's degree in Business & Marketing from the University of the West of Scotland, Ottilia has successfully developed and executed marketing strategies across various sectors, complemented by diverse roles in event coordination and hospitality.