Suprith K serves as the Head of Customer Success at Aktivolabs, where leadership in customer experience strategy has led to a 30% increase in customer satisfaction and over $2m in annual recurring revenue through retention and upselling efforts. Prior roles include Co-Founder and Head of Client Success at Denquity, where Suprith developed customer success functions for both B2B and B2C sectors and managed a team of over 50, focusing on customer journey optimization and revenue generation. Experience also encompasses operations consulting at Schmooze, enterprise account management at Awesome Motive, and a consulting role at Pfizer that leveraged scientific expertise for compliance review. Suprith's academic qualifications include a Master of Business Administration and a Master in Business Law, complemented by a Master's in Industrial and Organizational Psychology and a Bachelor of Dental Surgery.
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