Ahmed Ashour

Ahmed Ashour has extensive experience in the call center industry, currently serving as Call Center Manager at SpeedLab Egypt since November 2021. Prior to this role, Ahmed has worked at Al-Ahly Medical Company (AMC) since October 2015, progressing from Call Center Team Leader to Call Center Supervisor, where responsibilities included team leadership, performance management, and ensuring compliance with service level agreements. Earlier in their career, Ahmed worked as a Customer Service Representative at Vodafone, focusing on high-value customers and providing exceptional service. Ahmed holds a degree from the Faculty of Mass Communication at October 6 University.