M Bilal Sharif

M Bilal Sharif currently serves as the Head of E-commerce Fulfillment & Optimization at Al-Fatah Shopping Malls since November 2022, where responsibilities include overseeing national e-commerce operations and optimizing key performance indicators for operational excellence. Previously, M Bilal held the position of Assistant Warehouse Manager at Jugnu from November 2021 to November 2022, managing B2B delivery operations and ensuring cost efficiency. Prior experience includes an extensive tenure at METRO/MAKRO Cash and Carry from January 2013 to December 2021, where roles included Ecommerce Manager, responsible for B2B and B2C delivery operations, and Operations Supervisor, overseeing customer service and managing a team of 34 associates. M Bilal holds a Master of Business Administration in Supply Chain from Riphah International University and a Bachelor of Commerce in Information Technology from Punjab College of Commerce.