Umer Shahbaz

Umer Shahbaz is a seasoned IT management professional with extensive experience in service delivery and project management. Currently serving as a CS Project Delivery Manager at Alrajhi Bank, Umer has previously held significant roles including Information Technology Service Delivery Manager at Dell EMC and VaporVM, where responsibilities encompassed the overall delivery of IT infrastructure and security managed services for the Ministry of Tourism. Umer's experience spans multiple domains, including middleware, distributed systems, and operational support systems, with a focus on ITIL processes and project planning. Umer's impressive background also includes serving as a manager for Network Operations at Enfrashare and various leadership positions at Telenor Pakistan, where comprehensive knowledge of enterprise security and OSS applications was developed. Educational qualifications include a BS in Telecom from the National University of Computer and Emerging Sciences and a Leadership program from NUST Business School.