James John

James John has a diverse work experience spanning across various companies and roles. James began their career at Genpact as an Assistant Manager, where they successfully managed application upgrades and created custom VB script plugins. James then moved on to Satyam as a Module Lead, where they set up a team and worked on implementing a Service Catalog project. At Tesco, they served as a Principal Technical Analyst, streamlining the development process, stabilizing the production environment, and developing reusable scripts. James continued their journey at Tesco HSC as a Project Lead, overseeing Service Desk integration projects and implementing a Database Archival and Purging solution. James later joined Tesco Bank as a Manager of Service Delivery, successfully managing incident reduction and product/server upgrades. James'smost recent position was at Al Zubair Group, where they held multiple roles including IT Consultant, Country Manager (UAE), Director, and Senior Vice President. In these positions, they were responsible for driving strategies, revenue growth, digital transformation initiatives, and sales and operations management. Overall, James John's work experience showcases their expertise in various aspects of IT management, problem-solving, and driving business success.

James John obtained a Bachelor's degree in Computer Science from Loyola Academy in 2003. James later pursued a Master's Degree in Computer Science from Annamalai University, which they completed in 2005. Additionally, James John has obtained several certifications including Microsoft 365 Copilot First Look, Microsoft Teams Rooms Solution Sales Professional, Excel: Creating Business Budgets, ITIL V3 Foundation, and Prince2.