Robert Reyes

Robert Reyes is an experienced Infrastructure Services Analyst at Alameda County since January 2023, previously serving as a Global Operations Manager at HCL Technologies for Meta from August 2020 to December 2022. In this role, Robert managed a global team to resolve technical issues and ensured the achievement of SLA metrics while overseeing project rollouts. Earlier positions include Customer Success Manager roles at Meta and wejo, where Robert focused on improving service delivery and partner onboarding in the connected car data space. With a comprehensive background in customer success, infrastructure management, and engineering, Robert has also held key roles at TSP, Sutter Health, Citrix Systems, and Yahoo!, underscoring a solid foundation in technology and operational excellence. Robert earned a Bachelor’s degree in Telecommunications Management from Devry University.