Jules Poulet

Jules Poulet is an experienced professional in user care and customer support, currently serving as a User Care Expert at Alan since September 2022. Prior to this role, Jules was the Head of Customer Success Management at Unkle and gained significant experience as a Digital Marketer at Medicheck, where responsibilities included developing B2B marketing strategies, training teams, and enhancing product processes. Previous roles involved customer support operations and brand management at CANAL+ Group, project management in marketing at BureauxLocaux, and business development at Quadran. Jules holds a degree from TBS Education and has a solid foundation in both scientific and economic studies.