Mallaury S.

Mallaury S. currently serves as an Operations Supervisor at Alan, focusing on prévoyance processes, managing claims, and enhancing product offerings since November 2021. Previously, Mallaury held the position of Head of Customer Success at Unkle from January 2020 to September 2021, where responsibilities included recruitment and management of a four-person team, achieving a customer satisfaction score with an NPS of 70, and driving product improvement based on customer feedback. Mallaury also has experience in operations and growth roles, as well as a background as a Junior Financial Auditor at PwC and an Assistant Product Manager at GROUPE BERDOUES. Mallaury completed education at TBS Education from 2016 to 2020 and attended Lycée Kléber de Strasbourg for preparatory classes from 2014 to 2016. Skills include proficiency in various software tools such as the Office Suite, Notion, and CRM systems.