• Alan

Margot Vanfleteren

Customer Support Specialist

Margot Vanfleteren is a dedicated health and claims expert currently working at Alan since November 2021, where responsibilities include treating health claims and maintaining a customer satisfaction rate exceeding 93% to enhance member engagement. Prior experience includes serving as an advisor for entrepreneurs at Liantis and working as a customer coach at ING Belgium. Margot's background also features roles in pharmaceutical marketing with Pfizer and key account management at Integrated DNA Technologies, as well as contributions to patient engagement initiatives at healthbank. An entrepreneurial spirit is highlighted through founding Marjore, along with involvement in innovative projects like I-ARKS. Margot holds a Bachelor’s degree in health sciences from Maastricht University and has completed an extra-curricular course in data and health indicators at Johns Hopkins Bloomberg School of Public Health.

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