Felipe Castro is a bilingual Telecommunications Engineer from Santo Tomás University with an Advanced Diploma in Leadership and Management. With over five years of experience in IT management, Felipe has worked as an IT Manager for the Customer Service infrastructure of major companies such as Stripe, eBay, and Klarna, and served as a Technical Lead for Cisco in cybersecurity. Currently, Felipe is an Expert Technical Consultant at Microsoft and a Technical Account Manager at Alarm.com, continuously applying expertise in project management, infrastructure optimization, and client success.
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