William Smith-Dickson

William Smith-Dickson has amassed a diverse range of work experience throughout their career. William began as a Waiter/Cook at Phyllis' Cafe, where they honed their customer service skills and learned to adhere to food service requirements and maintain cleanliness. William then worked at RML, Inc. as a Broker Assistant/Courier, where they reviewed documents and contracts for delivery, provided comprehensive documentation, and assisted clients.

After that, William joined Opti Staffing Group as a Call Center Support/Banking Associate, where they assisted with daily lending operations, provided customer support via the call center, and documented customer calls and actions taken. William then worked at Geneva Woods Health Care Services as an IT Desktop Technician, where they documented technical work, provided e-mail and internal network support, and serviced corporate hardware and software related to computer and phone systems.

Continuing their IT career, William joined The Tatitlek Corporation as an IT Desktop Technician, where they documented technical work, supported enterprise hardware and software issues, and ensured quality assurance on all IT equipment. William then joined Alaska Native Tribal Health Consortium (ANTHC) and held multiple roles. As a Senior Computer Support Specialist, they documented technical work in an EHR/Hospital environment, created instructions for installations and setups, and developed subject matter expertise in assigned services and applications.

Later, as a Desktop Support Engineer at ANTHC, William focused on documenting technical work and maintaining configuration scripts for software delivery. William used tools such as batch, vbscript, AutoIT, and PowerShell. William then progressed to the role of System Administrator at ANTHC, maintaining virtual servers, providing indirect support for server platforms, and serving as a liaison between business owners and vendor support.

Most recently, William served as the IT Systems Applications Manager at ANTHC, utilizing their extensive IT experience and expertise to manage the organization's IT systems applications. The details regarding the end dates for their most recent and current roles are not provided in the structured information.

William Smith-Dickson obtained an Associate's degree in Computer Science from Charter College during the period of 2008 to 2010.