Andrew Ritchie is an experienced professional in customer success and technical architecture, currently serving as an APAC Customer Success Manager at Alation since March 2021. In this role, Andrew develops strategic deployment plans and manages customer engagement throughout the lifecycle, ensuring account health and onboarding new clients. Previously, Andrew held various positions in esteemed companies such as Splunk, Red Hat, TIBCO Software, and HP Enterprise Services, where responsibilities ranged from managing customer success plans to serving as an Enterprise Architect for federal government clients. Andrew's career reflects a strong background in delivering technical solutions and fostering customer relationships across multiple sectors. Educational credentials include a degree from the University of Canberra.
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