Jermaine Lim

Jermaine Lim currently serves as a Customer Success Manager at Primer, beginning in April 2025. Previously, Jermaine worked at SHOPLINE as Deputy Country Manager, leading cross-functional teams in customer success and business development to enhance merchant onboarding and account management. Jermaine also held various roles at SHOPLINE, including Business Development & Channel Sales Manager and Team Lead, consistently meeting sales targets and driving brand awareness through strategic campaigns. Prior experience includes a Marketing Executive role at Cordlife Singapore, where Jermaine significantly boosted lead generation, and a Brand Development Executive position at BreadTalk Group, focused on digital marketing initiatives. Jermaine holds a Bachelor of Science (Honours) in International Business from the University of Birmingham and a Diploma in Business Studies, Marketing from Ngee Ann Polytechnic.