Jessica Wu

Sr. Manager, CX Programs & Strategy at Alation

Jessica Wu has an extensive background in customer experience and program management, working for companies like Alation, Oracle, Earnin, and FinancialForce. Jessica has experience managing knowledge, content, and training programs for support teams, as well as developing and driving adoption and strategy for various programs and projects. With a Bachelor's Degree in Business Economics and Urban Studies from UC Irvine, Jessica has demonstrated a strong commitment to enhancing customer support and operational efficiency throughout their career.

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