Anne Desantis

Escalations Associate at Albert

Anne DeSantis is an experienced professional in customer service and support roles, currently serving as an Escalations Associate at Albert since December 2023. Prior to this, Anne held the position of Conversion Manager at Axos Advisor Services from June 2023 to December 2023 and worked as a Payroll Support Specialist at Rippling from October 2022 to May 2023. Previous experience includes roles at Robinhood as a CX Help Desk and CXR from August 2020 to August 2022, and as a Customer Relationship Advocate at Fidelity Investments from March 2019 to August 2020. Anne also gained administrative experience as an Administrative Assistant at MountainStar Partners for a brief period in late 2018. Academically, Anne earned a Bachelor of Arts in Psychology from Auburn University College of Liberal Arts, having previously attended Belmont University.

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