The Operations Support Team at AESO is responsible for ensuring the smooth functioning of IT systems that support the management and operation of Alberta's power grid. They provide technical assistance, oversee IT infrastructure, and implement operational procedures to maintain efficient service delivery. By facilitating effective communication and resolving technical issues, the team ensures that AESO staff have the tools they need to deliver reliable energy management and market operations, ultimately supporting the reliability of electricity for Albertans.
Darren Berdine
Manager, IT Infrastructure Des...
Elmer Tse
Senior Desktop Support Analyst
Faisal Gondal
IT Service Desk Analyst
George Lake
Desktop Analyst
Ivan Bolen
Supervisor, Service Desk & Des...
Jeff Cameron
Information Technology Analyst
Jessica Gomes
Service Operations Manager
John Sewall
Manager, IT Operations
Shamas Islam
Manager, IT Applications Opera...
SunMin Jung
IT Support (desktop) Analyst, ...