Mike Gravina

Mike Gravina is a seasoned professional with extensive experience in customer success, business development, and operations management across various industries. Currently serving as a Customer Success Account Manager at Albiware, Mike previously held roles such as Business Development Representative at Veryable, where strategic roadmaps for client onboarding were created, and Operations Manager at AIR-MECHNICAL LLC, where customer service lifecycle and inventory systems were optimized. Mike's background also includes managing warranty claims and service requests as a Contractor Success Account Manager at Super, with a notable achievement of reducing claim costs significantly. With a dual Bachelor's degree in Communications and Business Marketing from Arizona State University, Mike is adept at fostering customer relationships and enhancing operational efficiencies.