Jeff Cook is a seasoned technical professional with extensive experience in the networking and telecommunications sector. Currently serving as a Senior CSU Technical Support Engineer and previously in roles such as Senior SQA Test Engineer and SQA System Test Manager at Alcatel-Lucent Enterprise since May 2013, Jeff has demonstrated expertise in designing complex data center topologies, implementing edge technologies, and leading technical teams. Prior roles include ITO Service Delivery Consultant at Hewlett Packard Enterprise, Software Sustaining Engineering Manager at Alcatel-Lucent, and Technical Support Engineer/Manager at Xylan Corp. Jeff holds a degree from National University, completed between 1985 and 1989.
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