Cristina Santos is a seasoned professional in customer success and administrative support, currently working at Arco Consultoria since October 2022. Previous experience includes a role as an Analista de Eventos at GWL, where responsibilities encompassed supporting the B2C customer journey and attending to client inquiries. Prior to GWL, Cristina led customer service at Cda- Centro De Diagnosticos Avancados Em Oftalmologia, managing team training and operational procedures. Additional roles include administrative positions at Enjoy Inglês Profissionalizante and Speed Treinamentos, emphasizing financial management and pedagogical processes. Cristina holds a Bachelor's degree in Business Administration from Faculdade Pitágoras, earned between 2014 and 2017.
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