Victoria B.

Victoria B. is an experienced professional in data governance and information management, currently serving as the Data Governance Lead and previously as a Senior Information Management Analyst at The Alcohol and Gaming Commission of Ontario since April 2019. Victoria has a strong background in customer service and operations management, having worked as the Front of House Manager at Hart House UofT from January 2015 to September 2023, where direct supervision of front-of-house teams ensured smooth performances and exceptional patron service. Earlier roles include positions at the Financial Services Commission of Ontario, where responsibilities included coordinating records management, overseeing freedom of information responses, and supporting process automation initiatives. Victoria's foundational education includes a Master of Information and a Bachelor of Arts with honors from the University of Toronto, focusing on knowledge management, information management, linguistics, semiotics, and communication studies.