Bart De Vos is an experienced professional in customer operations and service management, currently serving as the Customer Operations Team Leader for Vision Care Benelux at Alcon since 2021. De Vos has a proven track record of improving service processes and leading teams, having received the Diamond Award in 2021 and the Brilliance Award in 2022. Prior to Alcon, De Vos worked at Impextraco N.V. as the Key User for Customer Service and Logistics, where significant improvements and SAP implementation were achieved. De Vos also served in various roles at The Dow Chemical Company, including Business Quality Coordinator, focusing on complaint management and stakeholder communication. Educational qualifications include a Master's degree in Psychology from Ghent University and a high school diploma in Economics and Modern Languages.
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