Ken Yau is a licensed optometrist and Quality Assurance professional with expertise in complaint handling, patient safety, and medical information. Ken served as a QA Team Lead at Alcon in 2024, focusing on post-market surveillance and complaint management across the APAC region. Previously, Ken worked as a Clinical Optometrist at Optimax Eye Specialist from 2017 to 2021, providing pre and post-operative care and conducting eye examinations. Ken earned a Bachelor of Science in Optometry from Tun Hussein Onn National Eye Hospital, where they completed their studies in 2017.
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