Sunday Osuolale

Sunday Osuolale is a ServiceNow Business Analyst with extensive experience in IT Service Management (ITSM), currently working at Alcon since November 2023. Prior to this role, Sunday was at Compucom from October 2022 to November 2023, where expertise in various ITSM modules was developed, including Incident management, Change management, and Configuration Management Database (CMDB). Additionally, experience as a ServiceNow Business Analyst at ElectraNet from July 2021 to October 2022 further solidified skills in this domain. Academic qualifications include a Bachelor of Science degree from the University of Ibadan and a Master of Business Administration from the University of Ado Ekiti.