Susan Lockard is a communications and change management professional with extensive expertise in technical communications, project planning, and instructional design. Currently serving as a Personnel Manager at BYD North America since 2019 and a Senior Change Manager at Alcon since 2015, they leverage strong leadership and communication skills to manage international teams and complex projects. Susan has previously held the position of Personnel Manager at Wanxiang Group from 2017 to 2019. They hold a Master of Arts degree from The University of Texas at Dallas and have completed degrees in Business Management and Financial Management from Zhejiang University and Huzhou University, respectively.
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