Sara Crocicchia

Sara Crocicchia has over 13 years of experience at ALD Automotive Italia, currently serving as a Customer Experience Analyst Specialist, focusing on implementing a customer-centric strategy through comprehensive monitoring of the Voice of Customer. Prior roles at ALD Automotive include Strategic & Virtual Fleet Manager Customer Service Operator. Sara's career began in 2000 in various customer service and administrative positions across multiple companies, including roles at NUMERO BLU SERVIZI SPA, INFO FINAX SPA, and ALEMA IMMOBILIARE SRL. Sara holds a diploma in Electronics and Telecommunications from I.T.I.S. "E.Fermi" Roma.