Rachael Phillips is the Group Head of Compliance at Aldermore Bank since November 2022, previously serving as a Senior Compliance Manager. Rachael has extensive experience in compliance and management, holding the position of Assistant Director and SMF16, as well as Head of Compliance at MoneyPlus Group from July 2013 to November 2022, where key responsibilities included oversight of compliance functions, risk management, and regulator liaison. Prior experience includes a role as Senior Manager at MoneyPlus Group Ltd, focusing on customer service department leadership and compliance audits. Rachael began a career in compliance at NatWest as a Senior Business Associate in the Customer Lending Centre, emphasizing risk management and consumer relations. Educational qualifications include a Diploma in Governance Risk and Compliance from the International Compliance Association and a Certificate of Credit in Money Advice Practice from Staffordshire University.