Henry Chan

Henry Chan is a seasoned IT professional with extensive experience in customer technology and application support. Currently serving as a Customer Technology Specialist at Alectra since March 2021, Henry provides comprehensive on-site IT support across Ontario clinics, encompassing hardware, software, and network infrastructure. Prior to this role, Henry worked at Lifemark Health Group as an Information Technology Field Engineer, and held various positions at CAA South Central Ontario, including Desktop Support Analyst and Overnight Service Desk Analyst. Henry's career began at IBM Canada Ltd., where significant contributions were made as a Service Desk Analyst. Academic credentials include a PMP Project Management Certification and a Bachelor of Business Administration from Ryerson University.