Customer Service and Support

The Customer Service and Support team at Alectra plays a vital role in enhancing the customer experience by providing timely assistance and resolving inquiries related to energy services. This diverse team, including roles like Customer Service Representatives and Account Specialists, focuses on customer insights, billing compliance, and community support, ensuring that customers receive accurate information and efficient service while fostering positive relationships within the community. Their collaborative efforts contribute to Alectra's mission of shaping the future of energy through exceptional customer engagement.