Alera Group
Marcy Updike, PRC, is an accomplished professional with over 20 years of experience in market research and customer insights. Currently serving as the National Director of Market Research at Alera Group, Inc., Marcy previously held roles such as Sr. Manager of Product Insights at Corvus Insurance and UX Researcher at ClaimVantage. At Clearsurance, Marcy was the VP of Customer Insights and Analytics, and served as VP of Marketing Research at Gen Re, leading the North American Life/Health market research practice. Marcy holds a BS in Marketing from Plymouth State University and an MBA, with further education at Yale School of Management and the University of Toronto's Rotman School of Management.
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Alera Group
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Alera Group is an independent, national insurance and financial services firm created through a merger of 24 like-minded, high-performing, entrepreneurial firms across the United States. Their Mission is to transform the client experience by providing a greater depth and breadth of tools and resources, education, innovative thinking and constantcollaboration. They are committed to enhancing our service offering through national peer collaboration while maintaining their ability to provide our clients the experience and positive outcomes they’ve come to value.