Mark Mazzone is an experienced technical writer and communications specialist with a diverse background in documentation, training, and communication strategies. Currently serving as Lead Technical Writer at Alertus Technologies since March 2021, Mazzone is responsible for managing a substantial Knowledge Base for product releases and creating style guides for documentation. Previous experience includes a role as Technical Writer & Training Specialist at the National Institutes of Health, where Mazzone developed eLearning modules, and as a Communications Sergeant in the Army National Guard, focusing on training and communications strategy for over 700 soldiers. Additional positions include Software Trainer & Technical Writer at Engineering Software Solutions, and a communications internship at the North Carolina AIDS Action Network. Mark Mazzone holds a Bachelor of Arts in English from the University of North Carolina Wilmington.
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