FI

Fatimah Idowu

Lead Support Engineer at Alerzo

Fatimah Idowu has experience as a Lead Support Engineer at Alerzo, managing electronic tickets efficiently and enforcing escalation process improvements. Prior to this, Fatimah worked as a Technical Support Engineer at Access Bank Plc and OPay, where Fatimah handled customer concerns and learned new skills to improve productivity. Additionally, Fatimah worked as a Telesales Executive, contacting individuals to promote products and services. Fatimah holds a Bachelor of Science degree in Economics from Lagos State University.

Links

Previous companies

Access Bank logo
OPay logo

Timeline

  • Lead Support Engineer

    July, 2022 - present

  • Technical Support Engineer

    January, 2022

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