Jason Medina has a robust background in IT support services and management, with experience working in various companies such as Quinn Emanuel, Jeffer Mangels Butler & Mitchell LLP, Alexandria Real Estate Equities, Inc., and Gibson, Dunn & Crutcher LLP. Jason has held titles such as IT Director of Support Services, Help Desk Manager, and Manager of Business Technology Support. In these roles, Jason has overseen global support teams, managed IT technicians, established call centers, implemented ticketing systems, and maintained relationships with vendors. Jason has also demonstrated a strong ability to optimize support processes, reduce ticket volume, and improve team efficiencies.
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