Mark Bonsiero

Mark Bonsiero is an experienced professional in customer service and claims management, currently serving as Sr. Customer Service Manager at Alexander's Mobility Services since September 2021. Prior to this role, Mark held various management positions at Suddath Relocation Systems, where responsibilities included overseeing claims adjusters and implementing strategies to reduce claims frequency and severity. Earlier experience at Progressive Insurance encompassed roles from Claims Adjuster to Claims Manager, focusing on claims adjudication and staff development. Additional roles at USF&G and Blue Cross and Blue Shield further established expertise in claims management and customer relations. Mark holds a BA in Business Management from Towson University, completed in 1992.