Jana Potpinkova

Jana Potpinkova possesses extensive experience in management and operations, currently serving as Manager Service Coordination & Project Manager Service Operations at Alfa Laval since September 2017. In this role, Jana supervises a team of five, supports field technicians, and tracks KPIs to enhance performance. Previous positions include Service Center Manager, focusing on managing a repair center for heat exchangers, and roles in customer care that emphasized relationship management and logistics. Jana's background includes a professional basketball career, which developed leadership and team collaboration skills, and coaching roles that involved training various age groups. Educationally, Jana holds a Master's degree in International Management from IAE Saint-Etienne and a Bachelor's degree in Economics from Université Jean Monnet Saint-Etienne.