AlfaDocs.com
Antonio Del Ponte started their work experience in 2019 at Arctic Shopping ehf, where they served as an Assistant Shift Manager, and later as a Shift Manager until December 2021. From December 2021 to March 2022, they worked as a Customer Service Representative at Gray Line Iceland. Currently, they are employed at AlfaDocs.com as a Customer Onboarding Specialist, responsible for customer training, managing customer relationships, and driving successful product implementation.
Antonio Del Ponte has a diverse education history. Antonio obtained a High School Diploma in Scientific Education from Liceo Scientifico Tecnologico "L. di Savoia," Chieti, between the years 2009 and 2014.
Antonio then pursued a Bachelor of Science (BS) degree in Industrial Management Engineering from Università Politecnica delle Marche from 2014 to 2018. During their studies, they also participated in the Erasmus+ Programme at Politechnika Lubelska in 2017 and 2018, focusing on Management and Mechanical Engineering.
In 2022, Antonio completed an Executive Master program in Customer Experience Management from 24ORE Business School, with a specialization as a Customer Experience Manager. Additionally, they obtained an Executive Master Certificate in Customer Experience Management from the same institution.
Antonio has also pursued various certifications to enhance their professional skills. These certifications include:
- Become a Customer Service Manager from LinkedIn (obtained in October 2021)
- Become a Manager from LinkedIn (obtained in March 2021)
- Develop Critical-Thinking, Decision-Making, and Problem-Solving Skills from LinkedIn (obtained in March 2021)
- Communicating Across Cultures from LinkedIn (obtained in July 2020)
- Diploma Icelandic 2 (Viðurkenning íslensku 2) from Múltikúlti - íslenska (obtained in April 2020)
- Managing in Difficult Times from LinkedIn (obtained in April 2020)
- Purchasing Foundations from LinkedIn (obtained in April 2020)
- Retail Sales Management from LinkedIn (obtained in April 2020)
- Change Management from International Business Management Institute (IBMI) (obtained in February 2019)
- Leadership and Team Development from International Business Management Institute (IBMI) (obtained in February 2019)
Overall, Antonio Del Ponte has a strong educational background in areas such as industrial management engineering, customer experience management, and various professional certifications to enhance their skills in leadership, management, and problem-solving.
AlfaDocs.com
AlfaDocs is the new generation of doctor practice management systems. Our mission is to make doctor practice management more efficient and intelligent, with the vision to improve the world of health care.We are connecting patients and doctors in a whole new way, with a healthcare platform that changes the everyday life in and around doctor'spractices.We are to accomplish our vision by offering service-oriented technological solutions: digitalization, centralization, automation, and integration. That is why we developed AlfaDocs, the first real Practice & Patient-Relationship Management cloud-based platform.Since launch about three years ago on the Italian market, our Munich-based team has quickly grown the business to a solid customer base and raised several investments. We have become one of the best solutions for practice management in Italy and we're looking to take the company international, entering several other markets, to finally become the #1 European solution for Practice & Patient-Relationship Management.In Italy, AlfaDocs is already the clear market leader in the area of cloud-based practice management systems (PMS) for dentists.