Eliana G. has a diverse work experience spanning several industries. Eliana currently works at AlfaDocs.com as a Sales Team Lead, where they are responsible for leading the sales team. Prior to this role, they worked as an Inside Sales Representative at AlfaDocs.com, where they utilized automated workflows to increase practice efficiency and patient satisfaction. Eliana also held the position of Field Sales Manager at AlfaDocs.com, where they contributed to the development of a new sales strategy for the company's field sales business in Milan.
Before joining AlfaDocs.com, Eliana worked at Booking.com as an Account Manager. In this role, they built and maintained commercial relationships with partners, enhanced their online presence, and managed portfolios. Prior to that, they gained experience as a Sales Account Manager at trivago, where they consulted and optimized campaigns and online presence for key accounts. Eliana also worked as an Inside Sales Representative, acquiring new clients and maximizing online performance.
Eliana's earlier work experience includes roles at Hult International Business School as a Student Enrolment Associate and Coordinator, where they focused on student recruitment efforts. Eliana also worked at UK AGENCY SERVICES LIMITED as a Customer Service Advisor and Booking Coordinator, and at Nintendo as an Event Promoter.
Overall, Eliana G. has a strong background in sales, account management, and customer service, with experience in the healthcare, travel, and education sectors.
Eliana G. completed their Bachelor's Degree in Foreign Languages and Economics from Università degli Studi di Milano from 2009 to 2013. In 2015, they studied at GMS London and obtained a degree in Virgin Atlantic Fares and Ticketing, specializing in Tourism.
Additionally, Eliana has obtained several certifications to enhance their skills and knowledge in various areas. Eliana completed courses such as "Management skills for International Business," "Professional skills for International Business," and "Quantitative Foundations for International Business" from Coursera in January 2021. In June 2020, they completed the course "Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator" from Coursera.
Eliana also acquired a certificate in "The Fundamentals of Digital Marketing" from Google in January 2019. Eliana holds a CEFR Level C2 - Upper Advanced certification from EF Education First, which they obtained in August 2017. In January 2017, they completed the courses "Recruiting, Hiring, and Onboarding Employees" and "Preparing to Manage Human Resources" from Coursera Course Certificates. Furthermore, they obtained an Ecdl certification from AICA in January 2007 and completed the course "Google Analytics for beginners" from Google in October 2018.
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