Eder Ozorio

Eder Ozorio is a Senior CRM Analyst at AlfaPeople, where they have been contributing since 2020. They previously held roles as a CRM Analyst at Best.Projects and as a Product Manager of CRM at APAS - Associação Paulista de Supermercados, where they focused on campaign management and customer segmentation. Eder began their career in CRM at Itau-Unibanco and later worked as a Functional Analyst for Dynamics CRM at ACTION SERVICE. They hold a degree in Information Systems from Universidade Anhembi Morumbi and are a Microsoft Certified Technology Specialist in Dynamics CRM.