Alfardan Group
Alaa El Dien Abou Seada is an experienced professional in customer experience management and auditing, currently serving as Customer Experience Manager at Alfardan Group since October 2019, where responsibilities include developing customer experience strategies and implementing a central CRM department. Prior experience includes roles at Doha Bank, progressing from Call Center Executive to Contact Center Supervisor, focusing on quality assurance and training. Alaa also has a background in auditing from PROF DR AZIZ & SAMIR EL DELGAWI OFFICE, where auditing financial documents and generating reports were key tasks. Earlier positions include Telesales Team Leader at Pulse Telecom. Alaa holds a Master’s degree in Digital Marketing from the University of Liverpool and a Bachelor’s degree in Accounting and Finance from Kafr El-Sheikh University.
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Alfardan Group
Alfardan Group has established itself as one of the leading family-owned conglomerates in the region for more than 65 years. A business enterprise built around traditional family values and an uncompromising commitment to integrity, premium service and social responsibility, Alfardan Group has created new benchmarks of excellence within its diverse portfolio which has grown to include ventures in jewellery, exchange, property development, automotive, hospitality, marine and investment. The success of the Group is largely built upon the business acumen and strong personal values espoused by its founder, Ibrahim Alfardan, who established himself as a respected pearl trader. The advent of globalization and rise in the trade of cultured pearls led the Group to venture into new sectors to address the gap presented by the dynamic growth of the Qatar economy. Following the vision of its Chairman, Hussain Alfardan, Alfardan Group has established a strong presence in the market with its landmark projects. Read more http://www.alfardan.com.qa/corporate-profile/